How to use Mailchimp as your real estate CRM

mailchimp Jan 16, 2019

If you're like most Realtors, you're good at working in the present moment. However, the problem with that is, most of the people you connect with aren't ready to buy or sell a house right now—they want to do it in the future.

And that requires client relationship management (CRM).

You're quick on the draw with phone and email, but client relationship management is all about data entry, that thing you loathe to do. But time at your keyboard isn't the only drawback—most CRM systems cost serious coin and cause serious frustration.

Is the future worth all that?

The answer is an emphatic YES! Knowing where your next dollar is coming from makes everything more enjoyable. Less stress and more freedom? Yes, please.

If you've met...

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5 key marketing tasks Mailchimp simplifies for Realtors

mailchimp Jan 05, 2019

Is technology your barrier to real estate success?

If you’re like my clients and students, you have a whole host of goals that technology could help you reach—if the overwhelm of technology didn’t make you break out in the sweats.

You're one smart cookie, so don't beat yourself up for a little technophobia. In my opinion, your anxiety is related to the nature of your job. 

You don't have time for deep dives into learning and executing complex software and platforms. You're too busy fielding calls, dealing with crises, and shuffling your calendar to accommodate the constant swirl of change that is Real Estate Life™.

Mailchimp is a great way to get over the technology hump and grow your business...

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5 useful things breakups can teach you about unsubscribes

Uncategorized Oct 12, 2018

I think you’ll agree with me when I say breakups suuuuuck.

In email marketing, an unsubscribe is the digital equivalent of a breakup. And it stings when someone—especially someone you know, like, and trust—says they don’t want to hear from you anymore.

If you take it personally and feel like you’ve been stabbed in the heart when someone opts out of receiving your emails, you’re not alone.

Online entrepreneur Stu McLaren recalls the heartbreak of his first unsubscribe, and his surprise when his buddy dropped this nugget of wisdom: “Dude, an unsubscribe is a really good thing.”

“Look, if you’ve got an unsubscribe, think of it as like a cleansing process,” his friend...

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It's time for a conversation about consent

email deliverability Oct 03, 2018

"Did you hear the breaking news?" he asked.

This is how my continuing education class started. With a conversation about consent. A group of Realtors catching up on the latest about Cosby, Kavanaugh, and the #MeToo movement.

How appropriate for an email marketing class that begins with an overview of the CAN-SPAM Act. But in email marketing, it's legal to market to people without permission. You're simply required to unsubscribe them when they ask. (Well, there’s a little more to it, but that is the gist.)

But I believe it's time for us to do better. Because giving consent and having our requests respected is important—in sex, in life, and in marketing.

Let's dive in, shall we?

Consent 101

There are three forms of consent in...

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CAN-SPAM: Email marketing compliance for real estate agents

email deliverability Sep 09, 2018

Can you think of something real estate marketing has in common with pornography?

Oh, I can!

CAN-SPAM is an acronym for Controlling the Assault of Non-Solicited Pornography And Marketing. And in January 2004, the CAN-SPAM Act became law.

See? You’ve been living on the edge, and you didn’t even know it.

What is CAN-SPAM?

The CAN-SPAM Act set standards for commercial email and messages. It was created to give your email recipients the right to ask you to stop emailing them.

CAN-SPAM penalties

According to the Federal Trade Commission: “Each separate email in violation of the CAN-SPAM Act is subject to penalties of up to $41,484.”

Harsh. And exactly why CAN-SPAM compliance is your new BFF.

CAN-SPAM dos

...

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The human advantage of email marketing for real estate agents

being human Sep 01, 2018

Last fall, I participated in a digital marketing workshop for small business owners and nonprofits.

Here’s how it worked: attendees were able to sign up for one-hour consultations with experts in a variety of disciplines. I was prepared to field questions and facilitate discussions about email, automation, and content. But I wasn’t prepared for what they really wanted to talk about:

Their feelings.

Six of the seven attendees I met with spoke at length about what kept them up at night. 

They felt:

  • Overwhelmed with things to do
  • Unsure about what works and where to focus their spending
  • Frustrated with how rapidly things change
  • Anxious because they can’t keep up with their peers
  • Stressed because they didn't know how...
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Learn how email marketing can lessen your anxiety, increase your confidence, and make your business sustainable no matter what’s happening with the real estate market.